Where is my shipment?

Every booking gets an air waybill number the moment it is created. Enter it below to see each scan, handover and customs check on the way to the door. It looks like AWB000000000000.

Tracking updates as soon as our team scans your parcel at each hub.

Parcel not collected yet?

This is rare, and there is usually a good reason. If it is after 6pm on your booked collection day, you can rebook the pickup from your account.

Reschedule collection

Number not recognised?

A new booking can take a short while to appear. Check the number against your confirmation email first, then get in touch and we will find it for you.