Home/Track my parcel

Where is my shipment?

Enter your air waybill number to see every scan, handover and customs check on the way to the door.

Enter your waybill number

It is on your booking confirmation and looks like AWB000000000000.

Tracking updates the moment our team scans your parcel at a hub.

BookedWaybill issued

CollectedScanned at origin

In transitMoving between hubs

DeliveredSigned for

Parcel not collected yet?

This is rare, and there is usually a good reason. If it is after 6pm on your booked collection day, you can rebook the pickup from your account.

Reschedule collection

Number not recognised?

A new booking can take a short while to appear. Check the number against your confirmation email first, then get in touch and we will find it for you.