Privacy policy

What we collect

Welcome to Dyna Couriers. This policy sets out the information we collect, how we use it, and the choices you can make about it when you use our courier services.

• Personal information — your name, address, telephone number, email address and other details needed to carry out the delivery.
• Transaction information — details of the shipments you send through us, including collection and delivery details.
• Technical data — details of the device you use to reach our site, including IP address, browser type and version, and time zone.

How we use it

• Providing the service — processing and completing courier requests.
• Keeping you informed — contacting you about your shipments, billing and service updates.
• Improvement — making our services and your experience of them better.
• Legal reasons — meeting our legal and regulatory obligations.

Sharing of information

We do not sell or lease your personal information to third parties. We may share it with service providers who help us run the business, with legal entities where we are required to, and with a buyer or successor in the event of a merger, restructuring or sale of some or all of Dyna Couriers’ assets.

Your choices

• Tracking technologies — you can set your browser to refuse some or all cookies, or to warn you when they are being set.
• Communication preferences — you can opt out of promotional messages by following the unsubscribe instructions in them.

Data security

We use appropriate technical and organisational measures to protect your personal information against accidental loss and against unauthorised access, use, alteration and disclosure.

Getting in touch

If you want to know what we hold about you, or you would like it corrected or removed, please contact us and we will deal with your request.